Rudolph Usinados S/A (“Rudolph”) values the security and privacy of the information of the users who access its Portal.

The Privacy Policy, based on and following the guidelines of the Data Protection General Law (LGPD), establishes rules and clarifies the collection, use and storage of data and information from users.


Rudolph Portal: all pages of Rudolph accessible through the website

User: any user who accesses pages with publicly accessible content or restricted areas, such as electronic questioning (CPE), by registration.

Cookies: small files used by websites to store user preferences.

Information collected automatically

For statistical purposes, the portal of Rudolph, through tools such as the Google Analytics, may collect personal information such as:

* Date and time of access;
* Traffic source page;
* Pages visited;
* Page display rate;
* Information about the operating system and browsers used by users;

  • IP address – Internet Protocol;

* Media Access Control (MAC)address;
* Download documents;
* Hardware model of mobile phone, computer, tablet or other;
* Unique device identifiers;
* Information about the network used;
* Language used on the device or browser;
* Screen resolution;
* Geographical location;
* Internet Service Provider (ISP);
* Actions performed on the systems of Rudolph.

Information stored upon supply

The information submitted by contact form, e-mail or other electronic forms is stored in Legal compliance and for a specific purpose for the provision of Public Service. All personal data provided may be stored, including the following:

* Full name/Company Name;

  • Email;

* Date of birth;

  • Address;

* Phone numbers;
* Subject and content of the message.

Cookies and similar technologies

Cookies are small data files that are placed on your computer or other devices (such as ‘smartphones’ or ‘tablets’) while you browse the Portal. We use cookies, pixels and other technologies (collectively, “cookies”) to recognize your browser or device, learn more about your interests and provide you with essential features and services, and also to: (a) track your preferences to send only information of interest to you; (b) conducting research and diagnostics to improve the content, products and services; (c) prevent fraudulent activities; (d) improve and increase security.

Click on ‘help’, in your browser settings, to learn how to prevent you from accepting cookies and to be notified when you receive new ones; to see when they expire and to deactivate them. In the links below you can find more details on how to disable cookies from the most popular browsers: · Google Chrome · Mozilla Firefox · Safari · Internet Explorer · Microsoft Edge · Opera.

Use of cookies

The use of cookies by the Portal Rudolph aims to improve navigation, in addition to collecting data for statistical purposes of use.

Necessary Cookies

They are essential, since they guarantee the security of your navigation and allow us to scale the volume of accesses we have. Without these cookies, some essential services of our Portal may not be provided. This level is the most basic and cannot be disabled.

Benefits: only those necessary for the Portal to Rudolph work.

Examples: security and basic access statistics.

External Links

Rudolph is solely responsible for the information available on its Portal. Links to external websites indicated by the Portal have their own privacy policies and terms of use. In this way Rudolph has no control over the contents and privacy policies of third-party websites or services referenced in its Portal.

Use of information

The information, automatically collected by the Portal or provided by the user, can be classified, categorized and stored in databases of Rudolph, observing the necessary security standards to ensure the confidentiality and integrity of the data. Such information may be stored for the following purposes:

* Provide public service;
* Monitor and analyze trends and use of the Portal;
* Make improvements and fix problems in the Portal;
* Communicate with the user;
* Offer more assertive, targeted and specific content;
* Measure the audience of the Portal pages.

In addition, personal data are treated with confidentiality, in accordance with current legislation, and for a specific purpose inherent to the attributions and values of Rudolph. The employees of Rudolph who misuse this information will be subject to applicable legal penalties.

Rudolph does not make commercial use of the information collected. The sharing or transfer of personal data to third parties will be preceded by judicial authorization or express legal provision.

About the use of Google Analytics, Rudolph can use it for statistical monitoring of access in order to improve the services provided to The Citizen. Further information on Analytics is available directly on the Google website at the following e-mail address:

Protection of information

User information is protected from improper access within the computerized systems of Rudolph. The processing of this data is carried out by the employees of Rudolph and respects the professional duties of the position and function.

Information Safety

Rudolph continuously invests in information safety in order to keep the personal data in its custody inviolable and protected. It also adopts secure authentication mechanisms, such as access through a digital certificate. 

Implementation of the policy

This policy applies to the portal of Rudolph.

Terms of use

It is allowed the total or partial reproduction, without profit, of the content of the portal of Rudolph, as long as the source is cited and the integrity and context of the information is maintained.

It is not allowed to any domain to use, as a supposedly original page, direct access to any page of the portal of Rudolph. In this way, it is only allowed to reference the pages of Rudolph through links or even play content. Thus, it is forbidden to use technologies such as iframe or similar that allow you to include entire pages or part of them.

The use of robots or any automated program on the portal of Rudolph is prohibited unless with express authorization.

General provisions

This policy was updated on May 30, 2022 and may be modified or updated at any time, and it is up to users to be aware of changes. Suggestions, questions or complaints can be sent to the Ombudsman via e-mail: [email protected].